โ† All deduction codes

Code 23: Carton Shortage (SLC)

Carton-level shortage claim.

Should you dispute it?

Yes, when your documents support it. With proper evidence, 45% is a reasonable planning win rate for this code โ€” and first disputes across all codes win ~74% of the time.

Deadline

12 months from invoice date. Supplier Action requests auto-close after 7 days; drafts expire in 14 days.

Evidence that wins code 23

  • Signed BOL
  • POD
  • Carton counts

How much has code 23 cost you?

Run your deduction export through our free health check โ€” instant totals by code, estimated recoverable dollars, nothing uploaded.

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